Frequently Asked Questions

FintrustLine connects businesses and individuals with a coordinated network of accounting and bookkeeping professionals across Canada. Each member of the network follows a consistent approach to maintain accurate ledgers, handle statutory filings, and provide tailored support that reflects regional guidelines and best practices.

To begin, submit a brief inquiry via our website or call us at +14163322770. We’ll conduct an initial overview of your record keeping requirements and introduce you to a local network partner who aligns with your specific needs and sector.

Our network spans coast to coast in Canada, including Ontario, British Columbia, Alberta, Quebec, and the Atlantic provinces. Each region hosts certified specialists who understand local filing protocols and regulatory updates.

Yes. FintrustLine offers a secure cloud portal where authorized users can review transaction logs, download statements, and track deadlines. Role-based access ensures each stakeholder sees the information relevant to their responsibilities.

We implement multi-layer encryption, regular vulnerability assessments and strict access controls. All network partners are required to comply with industry-standard safeguards to protect confidential data stored on our platform.

Our network serves a wide range of sectors, including retail, professional services, hospitality, non-profits and small manufacturing. Each partner has experience adapting standard procedures to the unique record keeping needs of these fields.

Pricing is based on the scope of services, frequency of reporting and volume of transactions. We provide a clear rate schedule after an initial assessment, with no additional charges for basic administrative support.

Yes. If you require a different skill set or regional focus, we can reassign you to another network partner without disrupting ongoing work or data continuity.

Standard services include preparation and filing of statutory returns, payroll remittance reporting, HST/GST calculations and periodic reconciliation of ledgers to ensure records align with federal and provincial requirements.

Report frequency is adaptable to your needs. Common options include monthly statements, quarterly summaries and year-end overviews. You can adjust intervals through the portal or by contacting your assigned partner.

Yes. Our network partners provide scheduled consultations via phone or video. Additionally, our central support team is available Monday through Friday to address portal inquiries and urgent questions.

FintrustLine combines local expertise with a unified platform, ensuring consistent processes and clear communication. The network model means you always have access to a professional who understands regional regulations and best practices.